Industry
Novus Service for AC and HVAC
Installations, AMCs and seasonal service calls.
Novus Service helps AC and HVAC businesses run sales, installation and after-sales service from one app, including AMC renewals and peak-season breakdown calls.
The challenge
- Summer brings a flood of breakdown calls that overwhelm phone and WhatsApp.
- AMC renewals slip because nobody tracks expiry dates.
- Technicians arrive without the right gas, filters or spare parts.
How Novus Service helps
Service Management
Log every breakdown call, assign it by branch and track AMC visits and renewals.
Inventory Management
Check gas, filters and spares before dispatch and record what each job uses.
Field Tracking
Send the nearest technician during peak season and confirm site arrival.
Quotation Management
Quote new installations and replacements from your catalogue the same day.
AC and HVAC: common questions
Can Novus Service remind us about AMC renewals?
AMCs are tracked against each customer with their scheduled visits, so upcoming and lapsed contracts are easy to see.
Does it handle both installation and repair jobs?
Yes. Installations come from accepted quotations, and repairs come from service requests. Both use the same customer record.
Last updated:
Run your ac and hvac business from one app
Book a demo and we'll walk through your lead, quotation and service flow.