Feature
Task Management
Assign work across branches and see what's overdue at a glance.
Task management in Novus Service lets admins and managers create tasks, set priority and deadlines, assign them to staff at any branch and track today's, pending and overdue work from one dashboard.
Why teams use task management
Everyone knows what's next
Staff open the app and see their tasks for today, in order of priority.
Overdue work surfaces early
A dedicated overdue list shows managers what's slipping before customers notice.
Plan the week
The task calendar shows scheduled work by date across branches.
Access by role
Admins control everything, managers run their branches, staff see their own work.
What's included
- Task creation with priority, category and deadline
- Assignment and reassignment across branches
- Today's, pending and overdue task views
- Task calendar and scheduling
- Role-based access for Admin, Manager and Staff
- Notifications for assignments and status changes
Popular with
Solar
Break installation into tasks with owners and deadlines across teams.
Water Purifiers and Appliances
Give technicians a clear daily list of visits, ordered by priority.
Elevators and Equipment
Flag overdue maintenance to managers before it becomes a problem.
Facility Management and Pest Control
Plan recurring visits on a calendar and assign them to staff by branch.
Task Management: common questions
What roles does Novus Service support?
Three roles: Admin with full system access, Manager for assigned teams and branches, and Staff for their own tasks.
Can tasks be reassigned?
Yes. Managers can reassign a task to another staff member and the new owner is notified.
Is there a calendar view?
Yes. Tasks appear on a calendar by date, and you can open any task from it.
Last updated:
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