Industry
Novus Service for Elevators and Equipment
Scheduled servicing and breakdown calls.
Novus Service helps elevator and equipment service companies run planned maintenance, respond quickly to breakdowns and keep a full service history for every unit.
The challenge
- Planned maintenance must happen on schedule for every unit.
- Breakdowns need the nearest qualified technician fast.
- Customers and auditors expect a clear record of past work.
How Novus Service helps
Service Management
Schedule recurring maintenance and log breakdown calls against each unit.
Field Tracking
Find the nearest technician for urgent calls and record arrival times.
Task Management
Flag overdue maintenance to managers before it becomes a problem.
Inventory Management
Track spare parts by branch and per job.
Elevators and Equipment: common questions
Can we keep history per elevator or machine?
Yes. Each unit's visits, parts and notes are recorded so the next technician has full context.
How are urgent breakdowns handled?
Log the request, see which technicians are nearby on the map, and assign the job. The technician is notified on their phone.
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